Refund & Cancellation Policy

This policy explains how individual subscriptions to Journey can be cancelled and how refunds work.

Cancellation

You can cancel your subscription anytime from your account settings or by emailing hello@enterjourney.com. Cancellation takes effect at the end of your current billing period, and you keep access until then.

Refunds

Subscription fees are paid in advance and are non-refundable for the current billing period, except where required by law. When you cancel, we simply don’t charge you again — you’re not billed for any period after the one you’re in.

Billing questions

If you think you’ve been billed in error, email hello@enterjourney.com within 30 days of the charge and we’ll review it and make it right where appropriate.

Changes to this policy

We may update this policy from time to time; the “Last updated” date above will reflect any changes. Changes don’t affect a billing period you’ve already paid for.

Last updated: October 14, 2026