Privacy Policy
This Privacy Policy explains how Journey Labs, LLC (“Journey,” “we,” “us,” or “our”) collects, uses, and protects information when you use Journey. We’ve tried to write it plainly.
1. Information we collect
Information you provide. Account details such as your name and email, and any content you create in Journey — which may include text, images, audio, and video, along with the dates and context you attach to it.
Information collected automatically. Standard technical and usage data — device and browser information, log data, and general usage patterns — collected to operate, secure, and improve the service.
2. How we use information
We use information to provide and improve Journey and the features you use, to maintain security and prevent abuse, to communicate with you about the service, to meet legal obligations, and to improve the product. We process your content to deliver the service to you.
3. How we share information
We don’t sell your personal information. We share it only with service providers who help us operate Journey (such as hosting, infrastructure, and payment processing) under confidentiality obligations; when required by law or to protect rights, safety, and the integrity of the service; and in connection with a business transfer such as a merger or acquisition, subject to this Policy.
4. Safety
To keep people safe and the service lawful, we may process content to detect serious risks of harm. This is limited to safety and legal-compliance purposes.
5. Data retention
We keep your information for as long as your account is active and as needed to provide the service, and afterward only as required for legitimate business or legal reasons. You can ask us to delete your account and associated content, subject to legal retention requirements.
6. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and to respond promptly if an issue arises.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these, email hello@enterjourney.com and we’ll respond as required by applicable law.
8. Children
Journey is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we’ll address it.
9. International users
We operate from the United States. If you access Journey from outside the U.S., your information may be processed in the U.S. and other locations with different data-protection laws.
10. Changes to this Policy
We may update this Policy from time to time. If we make material changes, we’ll update the “Last updated” date and, where appropriate, provide additional notice.
11. Contact
Questions or requests? Email hello@enterjourney.com, or write to Journey Labs, LLC, 2748 Pacific Coast Highway #1029 Torrance, CA 90505 US.
Last updated: October 14, 2026
Privacy Policy
This Privacy Policy explains how Journey Labs, LLC (“Journey,” “we,” “us,” or “our”) collects, uses, and protects information when you use Journey. We’ve tried to write it plainly.
1. Information we collect
Information you provide. Account details such as your name and email, and any content you create in Journey — which may include text, images, audio, and video, along with the dates and context you attach to it.
Information collected automatically. Standard technical and usage data — device and browser information, log data, and general usage patterns — collected to operate, secure, and improve the service.
2. How we use information
We use information to provide and improve Journey and the features you use, to maintain security and prevent abuse, to communicate with you about the service, to meet legal obligations, and to improve the product. We process your content to deliver the service to you.
3. How we share information
We don’t sell your personal information. We share it only with service providers who help us operate Journey (such as hosting, infrastructure, and payment processing) under confidentiality obligations; when required by law or to protect rights, safety, and the integrity of the service; and in connection with a business transfer such as a merger or acquisition, subject to this Policy.
4. Safety
To keep people safe and the service lawful, we may process content to detect serious risks of harm. This is limited to safety and legal-compliance purposes.
5. Data retention
We keep your information for as long as your account is active and as needed to provide the service, and afterward only as required for legitimate business or legal reasons. You can ask us to delete your account and associated content, subject to legal retention requirements.
6. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and to respond promptly if an issue arises.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these, email hello@enterjourney.com and we’ll respond as required by applicable law.
8. Children
Journey is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we’ll address it.
9. International users
We operate from the United States. If you access Journey from outside the U.S., your information may be processed in the U.S. and other locations with different data-protection laws.
10. Changes to this Policy
We may update this Policy from time to time. If we make material changes, we’ll update the “Last updated” date and, where appropriate, provide additional notice.
11. Contact
Questions or requests? Email hello@enterjourney.com, or write to Journey Labs, LLC, 2748 Pacific Coast Highway #1029 Torrance, CA 90505 US.
Last updated: October 14, 2026